Contact Us

Our dedicated support team is available to assist you with all inquiries related to gaming services, account management, and responsible gambling practices. We are committed to providing timely and professional assistance to all players while maintaining compliance with Australian gaming regulations and consumer protection standards.
Updated: March 6, 2026

Support Channels and Response Times

We offer multiple communication channels to ensure convenient access to our customer service team. Our support operates in accordance with Australian Consumer Law and maintains detailed records of all interactions for quality assurance and regulatory compliance purposes.

Contact MethodAvailabilityResponse Time
Online Chat24/7Immediate
Email Support24/7Within 24 hours
Phone SupportDaily 8AM-12AM AESTImmediate
  • Email: [email protected]
  • Phone: +61 2 8765 4321
  • Live chat available through website interface
  • Account verification documents accepted via secure email
  • Responsible gambling support and self-exclusion requests processed immediately